Everyone faces a crisis at some time or another. When you call PARSEC Group you get Direct Connect to Experts each and every time. Readily available expertise is our commitment to our OpenVMS, Tru64 UNIX, HP-UX, IRIX, AIX, Oracle Solaris, Linux (Red Hat and SUSE) and Microsoft Windows clients.
PARSEC Group is available 24 x 7 to help resolve issues related to the oldest versions up through the latest versions of all major operating systems. Our technical consultants have an average of 35+ years' worth of real-world experience which benefit our clients because they can resolve their issues on the first call with the least amount of down time.
Our Phone Support can be customized for each and every system within your infrastructure, regardless of the operating system. There may be systems that only require Monday through Friday, 9x5 Business Hours with 4 hour response time, while other systems are Mission Critical and require 24x7 coverage with 1 or 2 hour response times. PARSEC Group will review your environment to associate the proper support coverage and assist with containing the overall support costs.