999 18th Street, Denver, CO 80202.
Log in Contact Us Now! +1 888 472 7732

Remote System Monitoring (RSMsm)


This scheduled proactive, consistent, and persistent RSMsm plan allows PARSEC Group to monitor your system(s) from our office in Denver. Performance, security, and day-to-day operations can be easily monitored using VPN or secure remote access. RSM is ideal for companies that might have limited staff, insufficient expertise, project priorities or budget concerns. It consists of two components: System Audit and Assessment, and Remote System Monitoring.

System Audit and Assessment


Finding problems before they become a visible drain on system performance saves you time, money and headaches down the road. An in-depth audit and assessment assures you that you have your operation covered. It also uncovers anything that may need immediate attention and prepares us for the best possible monitoring of your OS.

Remote System Monitoring Tasks


Our RSM is customized for your unique environment and needs. Weekly, monthly and quarterly reviews are then scheduled for your customized monitoring to be performed.

Select from one of the operating systems below to get an idea of some of the other services we can provide you. If you don't see what you are looking for, ask us! PARSEC Group is partnered with industry leading infrastructure and database companies and can provide you a single point of contact for all your IT Enterprise needs.

Select an Operating System for Specific Tasks

AIX Remote System Monitoring Scheduled Tasks

Weekly Review

  • Check error report for Hardware Device Errors, summarize events and look for any patterns
  • Review system and SMIT log files for errors or potential problems
  • Check file system space utilization
  • Review logs for unexpected reboots and/or interruptions to service
  • Verify the jobs in the crontab have run and check for any possible malicious activities in the form of scripts
  • Check for zombie processes and application processes that should be running or any custom daemon processes that may result in possible malicious activities
  • Check for core files from crashed applications and kernels

Monthly Review

  • Check manufacturer website for new releases of Patches using your log-in credentials
  • Archive System Log Files

Quarterly Review

  • Software versions
  • Firmware versions
  • Schedule with customer to check for a reliable system reboot

Other Tasks as Requested

  • Apply patches
  • Update software
  • Set up print queues
  • Clean up and manage files
  • Manage user accounts
  • Crash dump analysis
  • Backup/Restore
  • Network monitoring/management
  • Review trends

AIX's System Management Interface Tool (SMIT)

  • Smitty and Topas may be used more expansively to facilitate system management efforts

HP-UX Remote System Monitoring Scheduled Tasks

Weekly Review

  • Check logs for Hardware Device Errors, summarize events and look for any patterns
  • Check file system space utilization
  • Review logs for unexpected reboots and/or interruptions to service
  • Verify the jobs in the crontab have run and check for any possible malicious activities in the form of scripts
  • Check for zombie processes and application processes that should be running or any custom daemon processes that may result in possible malicious activities
  • Check for core files from crashed applications and kernels
  • Review the error log and describe any errors that need attention

Monthly Review

  • Check manufacturer website for new releases of Patches using your log-in credentials
  • Archive system log files

Quarterly Review

  • Software versions
  • Firmware versions
  • Schedule with customer to check for a reliable system reboot

Other Tasks as Requested

  • Apply patches
  • Update software
  • Set up print queues
  • Clean up and manage files
  • Manage user accounts
  • Crash dump analysis
  • Backup/Restore
  • Network monitoring/management
  • Review trends

IRIX Remote System Monitoring Scheduled Tasks

Weekly Review

  • Check FRU & Availmon error report for hardware device errors, summarize events and look for any patterns
  • Check XFS & EFS file system space utilization
  • Review logs for unexpected reboots and/or interruptions to service
  • Verify the jobs in the crontab have run and check for any possible malicious activities in the form of scripts
  • Check for zombie processes and application processes that should be running or any custom daemon processes that may result in possible malicious activities
  • Check for core files from crashed applications and kernels

Monthly Review

  • Check for application or system patches (IRIX is EOL but apps may not be)
  • Archive system log files

Quarterly Review

  • Software versions
  • Firmware versions
  • Schedule with customer to check for a reliable system reboot

Other Tasks as Requested

  • Update software
  • Set up print queues
  • Clean up and manage files
  • Manage user accounts
  • Crash dump analysis
  • Backup/Restore
  • Network monitoring/management
  • Review trends

Linux Remote System Monitoring Scheduled Tasks

Weekly Review

  • Check-in: Get any current issues/concerns from client POC
  • Review recent entries in all log files
  • Check uptime and load
  • Review running processes
  • Check disk, CPU and memory utilization
  • Verify backups are running correctly
  • Check any logs from other cron jobs
  • Compare results with previous reports
  • Check-out: Summarize and review findings with client POC

Monthly Review

  • Check manufacturer website for new releases of Patches using your log-in credentials
  • Archive system log files

Quarterly Review

  • Verify backups and restore capabilities by rehearsing according to documented procedure. Review documents as needed.
  • Firmware check: system and disk controller BIOS
  • Check for excessive firewall denials or recurring events which can be correlated to automated activity or potential threats

Annually

  • Review/update RSM audit
  • Security audit: firewall, accounts, passwords, services, hardening, wire protocols
  • Review architecture: overalll architecture, performance characteristics, anticipated growth and goals

As Needed

  • Backup/restore files
  • User account management
  • Apply manufacturer's new releases of Patches
  • Install packages
  • Configure packages/services
  • Respond to system alerts

Microsoft Remote System Monitoring Scheduled Tasks

Continuous Review

Continuous Monitoring utilizing PARSEC Group's Online System Manager (OSM)©, a Nagios based software tool, which proactively monitors the systems and alerts PARSEC Group, via page/text/e-mail, when corrective action is needed. Real-time Alert Management and Network Monitoring/Management at its best.

Monthly Review

  • Perform a security audit that checks the firewall, accounts and passwords
  • Check-in and investigate Point of Contact (POC) issues and/or concerns
  • Verify freshness of virus/malware protection
  • Check Event Logs
  • Check volume utilization and fragmentation
  • Check for unexpected reboots
  • Check current disk, CPU and memory utilization
  • Verify that the last backup ran correctly
  • Check manufacturer website for new releases of Patches
  • Compare results with previous reports
  • Review findings and summaries with POC

Quarterly Review

  • Review and verify backup/restore procedures and documentation

Annual Review

  • Review Disaster Recovery and Continuity of Business Plan
  • Repeat RSMsm audit and revise service targets
  • Review architecture: overall architecture, performance characteristics, anticipated growth and goals
  • Review hardware refresh

Other Tasks as Needed

  • Simple file restores
  • Set-up print queues
  • Add, remove or disable user accounts
  • Review OS upgrade rollout
  • Update 3rd party software
  • Configure packages and services

OpenVMS Remote System Monitoring Scheduled Tasks

Weekly Review

  • Review intrusion list for security break-ins and unsuccessful break-in attempts
  • Check logs for hardware device errors, summarize events and look for any patterns
  • Review batch and print queues to identify any issues
  • Review expected (regularly occurring) batch jobs to identify issues that prevented jobs from completing successfully
  • Review log files for system manager batch jobs to identify task errors
  • Check disk Space utilization
  • Check status of all jobs running
  • Review logs for unexpected reboots and/or interrupts to service
  • Review audit log and summarize overall security alerts and intrusions

Monthly Review

  • Check manufacturer website for new releases of Patches using your log-in credentials
  • Execute AUTOGEN and review reports
  • Summarize accounting log

Quarterly Review

  • Software versions
  • Firmware versions
  • Perform security check on SYSUAF

Other Tasks as Requested

  • Apply patches
  • Update software
  • Set up print queues
  • Clean up and manage files
  • Manage user accounts
  • Crash dump analysis
  • Backup/Restore
  • T4 Performance review (performance analysis trending tool)

Oracle Solaris Remote System Monitoring Scheduled Tasks

Weekly Review

  • Check logs and prtdiag output for Hardware Device Errors, summarize events and look for any patterns
  • Check file system space utilization
  • Review logs for unexpected reboots and/or interruptions to service
  • Verify the jobs in the crontab have run and check for any possible malicious activities in the form of scripts
  • Check for zombie processes and application processes that should be running or any custom daemon processes that may result in possible malicious activities
  • Check for core files from crashed applications and kernels
  • Review the error log and describe any errors that need attention

Monthly Review

  • Check manufacturer website for new releases of patches using your log-in credentials
  • Archive system log files
  • ZFS file system review for best practices

Quarterly Review

  • Software versions
  • Firmware versions
  • Schedule with customer to check for a reliable system reboot

Other Tasks as Requested

  • Apply patches
  • Update software
  • Set up print queues
  • Clean up and Manage Files
  • Manage user accounts
  • Crash dump analysis
  • Backup/Restore
  • Network monitoring/management
  • Review trends

Tru64 UNIX Remote System Monitoring Scheduled Tasks

Weekly Review

  • Check logs for hardware device errors, summarize events and look for any patterns
  • Review status of all OS cron jobs to insure system integrity
  • Check file system space utilization
  • Review logs for unexpected reboots and/or interruptions to service
  • Verify the jobs in the crontab have run and check for any possible malicious activities in the form of scripts
  • Check for zombie processes and application processes that should be running or any custom daemon processes that may result in possible malicious activities
  • Check for core files from crashed applications and kernels
  • Review the error log and describe any errors that need attention
  • Verify all of the nodes and resources are in the clusters and running properly (TruCluster availability)

Monthly Review

  • Check manufacturer website for new releases of Patches using your log-in credentials
  • Archive system log files
  • Run sys_check and review data
  • Check for excessive AdvFS file system imbalances or fragmentation

Quarterly Review

  • Software versions
  • Firmware versions
  • Schedule with customer to check for a reliable system reboot

Other Tasks as Requested

  • Apply patches
  • Update software
  • Set up print queues
  • Clean up and manage files
  • Manage user accounts
  • Crash dump analysis
  • Backup/Restore
  • Network monitoring/management
  • Review trends

Request RSMsm Information


Contact Submitted


Your information has been sent to PARSEC Group. You should receive a response back within one business day.