OpenVMS Support

Our Support Value

The PARSEC Group offers experienced 3rd party support for all distributions of OpenVMS. We support ALL versions of OpenVMS, from 1.x to the very latest release. We have VAX systems available with VMS V5.5-2 and later, Alpha systems with OpenVMS V6.2 and later, and Integrity Servers with OpenVMS V8.2 and later. With these systems we are able to reproduce most customer environments to help solve the most complicated issues.

Customers trust the OpenVMS operating system, but HPE no longer provides OpenVMS support for any version. However, PARSEC Group supports all versions of OpenVMS, and will continue to do so well beyond 2020. So, you can retain the trusted and reliable support you need on the version you are currently running, no upgrade required.

Already a support customer? Ask us about our very popular Masters Education Program (MEP) technical sessions. Each month, PARSEC Group hosts technical training sessions and provides exclusive technical documentation for your IT resource library.

Did you know...

HPE no longer supports OpenVMS. This has been causing confusion among the active userbase who depend on their mission critical applications running on OpenVMS and we’re here to support you directly. PARSEC Group makes transitioning from HPE support to PARSEC support seamless and does not require new licenses, version upgrades or changes to your application or hardware.

Our OpenVMS Support provides you Direct Connect to Experts, ensuring you direct access to top-tier OpenVMS engineers on your first call, so you bypass scripted level 1 and 2 support personnel. Our technicians are based in the US and our support is our own, meaning you are not triaged to another support provider; you have direct access to live PARSEC technicians at your fingertips.

PARSEC Group also has Unix and Linux OS support teams, so if other systems are involved in a potential issue, you can trust your support is enabled with multi-OS disciplines and solutions.

So, why continue to pay expensive OpenVMS software maintenance costs for support from the vendor?

At PARSEC we resolve cases for OpenVMS with impressive regularity, and continue to support versions considered end-of-support from the vendor, all at a lower cost than the vendor. Clients with VAX, Alpha and Integrity servers can benefit greatly since they can procure all their final firmware and fixes before leaving vendor support and rest assured that no additional updates will catch them by surprise.

PARSEC OpenVMS support covers these areas, and much more:

  • VMS clustering
  • System backup and recovery
  • Security including password policies, access control lists, and auditing
  • Logical and virtual LAN configurations
  • DECnet phase IV© and DECnet plus©
  • TCP/IP
  • Host based volume shadowing
  • Bugcheck analysis
  • Booting
  • Performance issues

We also support a limited number of layered products for OpenVMS including Archive Backup Server©, Disk File Optimizer©, and the use of compilers and developers tools.

Request OpenVMS Software Support Information

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