Oracle’s sustaining support for older versions of Oracle Solaris does not include current patch support, only access to legacy patches
PARSEC has current experience with older Oracle Solaris subsystems such as Solstice Disk Suite (also known as Solstice Volume Manager)
We are experienced in working with Oracle Solaris mixed with Veritas Volume Manager (VxVM) and Veritas Cluster Suite (VCS)
So, why continue to pay escalating software maintenance costs for support from the vendor?
Our technical consultants have been supporting Solaris since before the SPARC was even developed, so no matter what type of servers you operate, or what version of Solaris you use, PARSEC can provide the best support for your environment. We have the expertise, experience, and organizational readiness to provide exceptional Solaris support, and the ability to provide it at a lower cost than the vendor.
PARSEC Oracle Solaris support covers these areas, and much more:
ZFS operations of all types
System recovery using live upgrade images
TSEC C2 security and Oracle Solaris's enhanced user security & PAM
Trusted Solaris support
Role based access control
Solaris Jumpstart installation services
Complex network configurations including LACP, PEGP (Etherchannel), and stacked VLAN setups
SAN boot, multipathing, NPIV configuration
Zones and LDOM configuration and support
Cryptographic system support
Solstice Disk Suite (SDS) and Solstice Volume Manager (SVM) support
Vendors typically stop producing patches for end-of-life operating systems, even for critical issues. If you are faced with this or a similar issue, we can provide key fixes and patches that may not be available for end-of-life versions which have reached what Oracle calls "Sustaining Support". These patches can be provided for key services such as Secure Shell, which usually cannot be disabled as a workaround for a critical flaw. We have the expertise to create a limited set of new base packages for Solaris, so long as a code-fix is freely available, to cover these issues and provide a real fix to older Solaris systems.
Here is a list of issues for which PARSEC can provide internally sourced non-Oracle replacement patches for critical vulnerabilities. Note that this list covers (more than) all default Solaris network services:
Network Time Protocol
Telnet, rsh, rlogin, and rexec (though customers should really migrate these to SSH, since these are unencrypted services anyway)
Talk, ntalk, and writesrv
inetd and its internal services
We specifically cannot provide patches for these situations:
Most local-only privilege escalation issues
Oracle or 3rd party drivers
Solaris-specific proprietary software where no open source analog or public source code exists.
Request Oracle Solaris Software Support Information
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