PARSEC Group's experienced 3rd party support for IBM™ AIX© covers versions 4.x to the very latest release. You depend on and trust AIX on POWER© hardware, but maximizing your ROI can be a challenge. After owning equipment for a few years, prices on vendor support can escalate greatly. Additionally, AIX end-of-life dates tend to come up more quickly than for many other software vendors.
AIX 5.3 TL12 was released in April 2010, but was placed into end-of-service status only two years later in 2012
AIX 6.1 planned support lifespan was 10 years from the release date
There is strong possibility that no additional patches or fixes will be provided following the end-of-support dates
At PARSEC, we resolve cases for IBM's AIX with impressive regularity, and continue to support versions considered end-of-support from IBM's perspective, all at a fraction of the cost of an IBM SWMA. Clients with early PowerPC©, POWER5©, and POWER6© can benefit greatly since they can procure all their final firmware and technology levels before leaving IBM support and rest assured that no additional updates will catch them by surprise.
We also support a limited number of product overlays for AIX including PowerVM© (VIOS©) and PowerHA© (HACMP©).
Vendors typically stop producing patches for end-of-life operating systems, even for critical issues. If you are faced with this or a similar issue, we can provide key fixes and patches that may not be available for end-of-life versions which have reached what IBM calls "End of Service Pack Support". These patches can be provided for key services such as Secure Shell, which usually cannot be disabled as a workaround for a critical flaw. We have the expertise to create new base OS (BOS) packages for AIX, so long as a code-fix is freely available, to cover these issues and provide a real fix to older AIX systems.
Here is a list of issues for which PARSEC can provide internally sourced non-IBM replacement patches for critical vulnerabilities. Note that this list covers (more than) all default AIX network services:
We specifically cannot provide patches for these situations:
Your information has been sent to PARSEC Group. You should receive a response back within one business day.
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