Ubuntu Linux - Support
PARSEC Group's 24 x 7 Support Services can help you troubleshoot your Ubuntu Linux operating systems and applications. We provide expert advice and our Support Services range from augmenting the knowledge of your own System Administrator to our Linux Gurus remotely managing your system.
We use a comprehensive call-tracking system to monitor the progress of each call from first contact through resolution. The details of each incident are recorded and maintained on file, so you can track your problems and resolutions. Detailed reports can be furnished according to your Service Level Agreement.
Common Call Topics
No matter how comprehensive your knowledge is, sometimes everyone can use a second opinion. PARSEC Group can help you find the answer to any question, but some of the more common problems we tackle include:
- Questions about simple procedures and processes
- Troubleshooting
- Setting up networked devices
- Security
- Application Recovery challenges
- Virus infiltration
- Web/mail/LAMP issues and setup
- Capacity/scale planning and performance recommendations
- Windows compatibility/interopability and integration questions
- VMware and XEN Virtualization challenges
- Terminal and Shell Server issues
- iSCSI Target Provision, Samba and NFS questions
- dpkg and apt challenges
...and much more
For assistance with your Ubuntu Linux systems, please contact us at 888-4-PARSEC, send e-mail to experts@parsec.com or use our inquiry form.
