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Operating System Telephone Support
PARSEC Group's 24 x 7 support services can help you with questions and problems you may have related to the HP-UX operating system and many layered software products. PARSEC Group uses a comprehensive call-tracking system to monitor the progress of each call from first contact through resolution. Call history is recorded and detailed reports may be provided to you, in accordance with your service level agreement.
Commonly requested support call topics include: questions about simple startup and backup/restore procedures; detailed queries on process versus system logic; crash analysis; uncertainties about proper handling of tapes, data transfers, and file system characteristics; requests for setting up networked devices; general troubleshooting; scripting and procedures; nominal performance recommendations and much more.
These limited samplings of service calls are kinds of situations every system administrator faces at one time or another, and you'll want the advantage of having PARSEC Group on your team to answer or overcome the issue.
Consulting
PARSEC Group has specialized in technical consulting and training services since 1986, earning international recognition for the expertise of our consultants. Our consulting focus now includes HP-UX, as well as OpenVMS, Tru64 Unix, Linux, Solaris and AIX and various layered software products.
PARSEC Group successfully delivers high-level consulting services to clients of all business sizes with a wide range of projects, including; shell scripting, utilities and commands, cluster configuration and management, system administration, basic networking, and file system configuration management.
Training
HP-UX 11i training will help you unlock the potential within your HP-UX 11i systems by teaching users and administrators at all levels exactly what HP-UX 11i is capable of, and what steps they can take to leverage this functionality in their daily activities.
Contact us today at 888-4-PARSEC for assistance with your HP-UX systems!
