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PARSEC Group's 24 x 7 support services can help you with questions and problems you may have related to the AIX operating system and many layered software products. PARSEC Group uses a comprehensive call-tracking system to monitor the progress of each call from first contact through resolution. Call history is recorded and detailed reports may be provided to you, in accordance with your service level agreement.

Commonly requested support call topics include: questions about simple startup and backup/restore procedures; detailed queries on process versus system logic; crash analysis; uncertainties about proper handling of tapes, data transfers, and file system characteristics; requests for setting up networked devices; general troubleshooting; scripting and procedures; nominal performance recommendations and much more.

These limited samplings of service calls are kinds of situations every system administrator faces at one time or another, and you'll want the advantage of having PARSEC Group on your team to answer or overcome the issue.

PARSEC Group offers a comprehensive portfolio of technical training and education services designed for individuals, companies, and public organizations to acquire, maintain, and optimize their IT skills. These skills can help reduce system downtime as well as increase the security and performance of your AIX systems. Our offerings include everything from basic introduction to administration and programming with everything in between. Our experts can help you determine which skills you need and direct you towards the necessary classes to acquire those skills and attain any required certifications. Aside from the courses listed below, custom and onsite training is also available. Invest in the effectiveness of your IT personnel today and reap the rewards of higher availability and less downtime tomorrow!

Course Listing
Click here to see a list of AIX classes available for open-enrollment and on-site training, with course descriptions.

PARSEC Group has specialized in technical consulting and training services since 1986, earning international recognition for the expertise of our consultants. Our consulting focus now includes AIX, as well as OpenVMS, Tru64 Unix, Linux, Solaris and HP-UX and various layered software products.

PARSEC Group successfully delivers high-level consulting services to clients of all business sizes with a wide range of projects, including; shell scripting, utilities and commands, system configuration, management and system administration, basic networking, and file system configuration management.

Contact us today at 888-4-PARSEC for assistance with your AIX systems!